FAQs

  • All sales are final due to the nature of our items. When you return an item it is generally placed back into inventory and resold. Our products come into contact with intimate areas and therefore, cannot be resold. You can rest assured that none of our products have been returned and your item is in pristine condition when it leaves our shop!

  • Things happen, but we've got your back! Every package ships with $100 insurance included.

  • Great question! We provide tracking with every order, so that you never have to wonder when your items will arrive. If you have any issues or concerns regarding your tracking number, please feel free to reach out and we will do our best to help!

  • All of our soaps are cured for a minimum of 4 weeks! Not only that, but we also use sodium lactate in our soaps. Sodium lactate creates a harder, longer-lasting bar and helps to strengthen the skins natural moisture barrier.

    Naturally, the length of time that a bar lasts can vary based on the frequency of use and how much of it is used each time.

    For me personally, one bar lasts about 1 month with twice daily use and that is for head to toe washing!

  • No, we never test on animals. We test on ourselves, friends, and family who are interested in trying our new products.

  • Yes we do! If you are interested in carrying our products, simply use the 'Contact Us' tab to reach out . Please keep in mind, we do not allow for private labeling.

  • Absolutely! You can find us on:

    Facebook: www.facebook.com/sweetsoutherncraftco

    Instagram: www.instagram.com/sweetsocraftco

    TikTok: www.tiktok.com/@sweetsoutherncraftco